Update on repeated REDI Net outages

The REDI Net Network Operations team has gotten back to us with the cause of the several outages over the past few weeks. Their UPS (battery backup) systems in Espanola have failed and they are currently sourcing replacements. Until those replacements are installed, we may experience brief outages between when power goes out in that location and when their generators turn on. We do not currently have an estimate from them as to when those battery systems will be replaced. We have offered to help with this process but were informed that there was nothing we could do to expedite the process at this time.

We continue to work to make sure all towers have backup links where possible. In some cases this could take several months due to build times and budgetary constraints, but we will move the process forward as quickly as possible.

When we have a further update on the replacement of those battery backup systems, we will post a notice here.